INFORMATION] UPDATED CANCELLATION POLICY
(Updated: 7/20/2020)
Please read the LeoPalace Resort Cancellation Policy regarding COVID-19 attached below.
It has been updated on July 20, 2020.
For more information, please call 671(471)0001.
LeoPalace Resort Guam Cancellation Policy (for COVID-19) Updated July 20, 2020
Updated 7/20/20
LeoPalace Resort Guam Cancellation Policy (for COVID-19):
In response to changing marketplace conditions, LeoPalace Resort Guam is
committed to ensuring our customers experience flexibility during these
challenging times.
Existing Reservation (Cancellation):
For guests with existing reservations for arrival by August 31, 2020, including
reservations with non-refundable/non-changeable pre-paid rates, we will
allow cancellation without a charge up to 24 hours prior to arrival.
Existing Reservation (Date Change):
For guests with existing reservations for arrival by August 31, 2020, including
reservations with non-refundable/non-changeable pre-paid rates, we will
allow full changes without a charge up to 24 hours prior to arrival,* as long as
the arrival by December 20, 2020. Please note that any changes to existing
reservations will be subject to availability and any rate differences.
New Reservation:
For guests making new reservations, including reservations with nonrefundable/
non-changeable pre-paid rates, between today and August 31,
2020, we will allow the reservation to be changed or canceled at no charge
up to 24 hours before your scheduled arrival date.* Please note that changes
to the reservation will be subject to availability and any rate differences.
Third-party Reservation:
Guests who booked via online travel agents or other third-party travel
professionals are advised to contact their booking provider for information
on their policies.
Group Reservation:
For group business, please see terms and conditions of group contracts, and
please contact our Sales Department.
*Important Information: Some exclusions may apply. May exclude periods
with special event restrictions or peak periods. Please ask Reservation
Department for more details.
[INFORMATION] UPDATED CANCELLATION POLICY
(Updated: 6/18/2020)
Please read the LeoPalace Resort Cancellation Policy regarding COVID-19 attached below.
It has been updated on June 18, 2020.
For more information, please call 671(471)0001.
-------------------------------------
[INFORMATION] OPERATIONS AND SERVICES UPDATES
(Updated: 6/3/2020)

To our valued customers, although some restrictions have been lifted, please take note of our services that will remain closed until further notice. Continue to stay safe and we look forward to seeing you

For more information and reservation, please call 671(471)0001
-------------------------------------
[INFORMATION] UPDATED CANCELLATION POLICY
(Updated: 5/8/2020)

Please read the LeoPalace Resort Cancellation Policy regarding COVID-19 attached below.
It has been updated on May 8, 2020.
-------------------------------------

[INFORMATION] UPDATED CANCELLATION POLICY
(Updated: 4/17/2020)

Please read the LeoPalace Resort Cancellation Policy regarding COVID-19 attached below.
It has been updated on April 17, 2020. 
For more information, please call 671(471)0001. 

LeoPalace Resort Guam Cancellation Policy (for COVID-19 updated 4/17/2020) 


-------------------------------------
[INFORMATION] UPDATED CANCELLATION POLICY
 (Updated: 3/31/2020)

Please read the LeoPalace Resort Cancellation Policy regarding COVID-19 attached below.
It has been updated on March 31, 2020.
For more information, please call 671(471)0001.


-------------------------------------
[INFOMATION]  TEMPORARY CHANGES OF OPERATIONS AND SERVICES
 
(Updated: 3/20/2020)

We value the safety of our guests, associates, and our entire community. While we are still accepting reservations, we have implemented changes and will continue to follow guidelines given by our local authorities. We thank you for your understanding and wish you well during these challenging times. 


For more information, please call 671(471)0001.
-------------------------------------
[INFORMATION]  NOVEL CORONAVIRUS UPDATES
 
(Updated: 3/16/2020)

Please read the updated information about CORONAVIRUS released by Guam Homeland Security and Office of the Governor

If you have information inquiries about our resort, please call 671(471)0001.