[INFORMATION]
UPDATED CANCELLATION POLICY
LeoPalace Resort Guam Cancellation Policy (for COVID-19):
Updated 4/26/21
In response to changing marketplace conditions, LeoPalace Resort Guam is committed to ensuring our customers experience flexibility during these challenging times.
Existing Reservation (Cancellation & Date Change) & New Reservation:
For guests with existing reservations for arrival, or making new reservations including reservations with non-refundable/non-changeable pre-paid rates, until June 30, 2021, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences.
Third-party Reservation:
Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
Group Reservation:
For group business, please see terms and conditions of group contracts, and please contact our Sales Department.
*Important Information: Some exclusions may apply. May exclude periods with special event restrictions or peak period. Please ask Reservation Department for more details.
For more information, please call 671(471)0001 or email to lprrsv@leopalaceguam.com.